Quality Statement

 
 
Quality and Customer Satisfaction

Quality is important. We continuously strive to make this the best toffee in the world.

It is our goal to deliver you the product(s) that you request by the date that you request. Our gourmet toffee is always made by hand with fresh ingredients, and each order is carefully packaged. We take pride in our products and hope you will be delighted with your purchase.

Every customer is important to us, and you can expect personalized, quality service - no automated emails and all phone calls are returned.

If for any reason you are not satisfied, please give us a chance to make it right. Contact us using one of our input submission forms, by email at info@newenglandtoffee.com, or by phone at 978-264-9739.




Certifications

The owner holds certifications for:
  • Manager of Quality/Organizational Excellence (from American Society for Quality)
  • Food Safety Manager (from The National Registry of Food Safety Professionals)





| Toffee Award 2005 | Toffee Award 2006 | Toffee Award 2007 | Quality and Satisfaction |
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